The ENERQI Project
Tursib has signed up as follower (user) of the European project ENERQI.
The aim of the project is to collect actual data regarding every route operated by Tursib, in order to determine the level of the customer's satisfaction. The idea is to involve volunteers, users of public transport to respond to questionnaires regarding a wide range of of quality issues.
Data are collected by observers who are also selected from passengers, willing to participate in the project. The observers can choose the travel which they will monitor. This guarantees that the "sample" is independentely chosen from all possible journeys.
By asking passengers to evaluate the quality of the public transport system, we can take corrective actions in order to improve quality.
For details on ENERQI project, visit http://enerqi-online.eu.
16 - 22 september 2012 “Mobility Week”
01.02.2011 – The “POS DRU” Project
The objective of the project is that of supporting urban local public transportation, with the purpose of increasing the degree of adaptability of company staff to the requests of market competition and to the need of contributing to a sustainable development of the company.
The “ISEMOA” Project
The ISEMOA Project aims at supporting local authorities and regions towards increasing the energy efficiency in the field of transports by means of an improvement of the accessibility of door-to-door mobility chains, thus offering inhabitants and visitors (including persons with a reduced mobility – PMR) the possibility to adopt a life style which is less dependent to their personal vehicle. Furthermore, an easier access to public spaces and to public transportation will increase quality and attractiveness of the public transportation and will contribute to an increased safety for walking or going by bike. In order to reach this purpose, ISEMOA will set up quality management schemes for a continuous improvement of the accessibility of door-to-door mobility chains at a European level. These quality management schemes are standard processes in the field of the management of the quality through which a municipality, a city or a region may implement (together with an external auditor) the most recent elements in the field of increasing accessibility of public spaces and public transportation an based on such elements the company has the opportunity to develop its own strategies and measures for the continuous improvement of accessibility.
The quality management schemes forwarded within the ISEMOA project will take into account the following:
- the needs of all categories of persons with a reduced mobility (for instance: persons with disabilities, persons with heavy/large luggage, persons with small children, persons with temporary deficiencies etc.)
- the entire door-to-door mobility chain, including walking, going by bike, the public transportation, multi-mode mobility
- all types of barriers (for instance: barriers related to physical conditions, organizational aspects, the attitude of persons etc.)
In order to elaborate these quality management schemes, the ISEMOA project is based on the continuous implication of all relevant entities from the very beginning of the project: the representatives of the persons with a reduced mobility, consultants of municipalities and cities, etc. Furthermore, the development of quality management schemes will be an iterative process, due to the fact that these schemes will be implemented in 15 cities in Europe and they will be adjusted in accordance with the received feed-back. These implementation processes will increase the degree of awareness of the local and regional decision factors in what concerns the correlation between the energetic efficiency in the field of transportation and its accessibility. Moreover, the implementation processes will initiate communication between relevant entities at a local/regional level and will help set up local/regional strategies with the purpose of improving accessibility.
The major objectives of the ISEMOA projects are connected to the transportation energetic efficiency:
- ISEMOA encourages and supports public entities towards offering persons with a reduced mobility the possibility to adopt a life style which is less addicted to their personal vehicle
- ISEMOA encourages and supports public entities towards increasing the accessibility of the public transportation, thus increasing its attractiveness
- ISEMOA encourages and supports public entities towards increasing the accessibility of the public space, thus offering persons with reduced mobility safe conditions for walking or traveling by bike
- ISEMOA supports learning and experience exchanges between practitioners, employees of local authorities and experts, through auditing and joined activities.
Between 11.07 and 29.07.201, volunteer students were placed in Tursib bus stops with a significant volume of passengers, with the purpose of facilitating access on buses for persons with reduced mobility.
15.11.2009 – The “New Tursib” Project
Click on the image to view the project.
November 2008 – Traffic study
The traffic study regarding the public transportation within the city of Sibiu was elaborated by Trenkwalder Sobis SRL Sibiu between November and December 2008. This study was contracted by the City of Sibiu – the Local Council of Sibiu –The City Hall of Sibiu.
The purpose of this study was to optimize public transportation routes in the city of Sibiu, in accordance with the real needs of inhabitants. The study was carried out on two levels: counting passengers on each Tursib bus and questioning a significant number of passengers in what concerns the direction and the destination of the trip, the type of travel titles they are using, etc.
The traffic study carried out for the inside the city urban traffic in Sibiu targeted all bus, trolleybus and tram routes which Tursib serviced at that time. Here are the main aims of the traffic study:
- determining the number of passengers using the means of public transportation
- determining the travel behavior of the inhabitants of Sibiu who use the means of public transportation
- determining rush hours as well as the areas and bus stops with the most intensive passenger traffic
- determining traffic routes of passengers (starting point of the trip - destination of the trip)
- determining the purpose of the trip by local public transportation
- determining the type of travel titles passengers use to travel by means of local public transportation
- creating a data base for the local public transportation.
May 1st, 2008 – The “Premium” Project
The «Premium» Project was inaugurated on May 1st, 2008 in the presence of city officials, rejoicing important media coverage and having a significant impact on passengers.
The “Premium” Project was the first offer of modern services in what concerned the following:
- an increase in the frequency of buses on routes T2, A5, A12 and starting with 15.09.2008 also on routes A17 and A7;
- ensuring improved transportation conditions, by means of new buses, making MAN and BMC;
- better informed passengers through marketing actions;
- equipping means of transportation with electronic displays, monitors and vocal information devices;
- planting bus stop signs with a modern design, bearing the logo and the representative colors of Tursib;
- installing in every bus stop panels containing complete information (route map, transportation fare, time of departure from bus stop and the succession of bus stops on each route);
- branding the clothing of bus drivers;
- a continuous training of bus drivers in what concerns their behavior in relation with passengers, traffic safety and the legislation in effect in this field.
- training and monitoring traffic inspectors and ticket salesmen in what concerns their relationship with clients.