Tickets are the most commonly used and easily accessible ways to travel. A ticket costs 3 lei, is valid for 60 minutes within the city of Sibiu and allows you to travel on one or more buses during this timeframe.
Where can I purchase tickets?
- Tursib agencies;
- Contactless devices in Tursib buses;
- The 24Pay app;
- The SibiuBus app;
- Street vending devices;
- Partners;
- Online, on the Tursib website (the tickets will be charged on the Tursib physical plastic card).
*If you would like to purchase several tickets via bank card from the contactless machines on the bus, press the "+" sign on the machine after each purchase.
How do I validate my ticket?
Tickets need to be validated immediately after boarding the bus.
In the case of QR code tickets, these need to be scanned by using the yellow validation machines located in the bus. The QR code needs to be placed at the bottom of the machine and in case of its successful validation, the following message will appear “Enjoy your trip!”
If the passenger is travelling on two or more routes within the 60 minutes, they must validate their ticket on each bus travelled and the message that appears on the screen of the validation machine will be: "Transferred from line x to line y".
By validating the ticket on the second bus, the passenger confirms that they boarded the bus within the validity period of the ticket (within 60 minutes). Once the ticket has been validated in the second bus, the passenger can travel on to their destination, even if the 60-minute period is exceeded.
For a repeated validation of tickets loaded on single-use cards or Tursib physical plastic cards, press the "+" sign on the yellow validation machine after each validation.
The only QR codes that will NOT be validated are those purchased through the 24Pay app.
Tickets without a QR code, which can be purchased from collaborators, can be validated at the orange validation machines, by inserting the paper ticket inside the machine. The machine will print the validation date and time.
How are tickets inspected?
Ticket inspections are carried out by Tursib traffic inspectors, authorised by the Municipality of Sibiu.
In the case of tickets purchased through the mobile application SibiuBus or 24Pay, the inspection is done by the traffic inspectors who scan the QR code generated in the application, by using their control devices, or by scanning the yellow validation machines on the bus.
In the case of tickets having been purchased via contactless bank card from the on-board contactless devices, the control will be carried out by approaching the bank card used to purchase the ticket to the yellow validation machines or with the help of the control devices used by the traffic inspectors.
In the case of tickets being purchased via contactless bank card from the on-board machines, the control will be carried out by approaching the bank card used to purchase the ticket to the yellow validation machines or control devices used by the traffic inspectors.
In case the tickets are loaded on Tursib plastic cards or Tursib single-use cards, the control is carried out by the same two methods, the difference being that the Tursib card is approached to the yellow validation machines or to the inspectors' control devices.
In the case of tickets without a QR code, printed on thermal paper, these will be presented to traffic inspectors who will check the information printed on them.
Make sure you have a valid ticket and that you validate it properly to avoid any inconvenience later on.